Digital Goods Refund Policy
The quality of our products is paramount to us, and ensuring your satisfaction is our highest priority. However, because our offerings are digital goods available for download via the Internet, we generally do not issue refunds.
That said, we are pleased to accommodate refund requests under the following conditions:
Product Not Delivered: In the event that you do not receive the delivery email from us due to mailing issues, our website may require you to provide proof of your report to the mail service concerning the missing item.
Issue With Product Download: Should you experience challenges when downloading the product, we recommend reaching out to the support team of your browser provider. Our website is compatible with all major browsers, and problems of this nature usually stem from your browser, firewall, or network configurations.
Product Not as Described: Requests for refunds based on this reason are assessed on an individual basis and need our approval. To minimize such claims, we strongly urge all customers to examine our free samples, which include video overviews, demo links, product samples, and screenshots for each type of product before making a purchase.
Software Defects: Even after thorough testing prior to release, unforeseen errors may occasionally arise. If you encounter a problem of this nature, please report it to our Support Team, who will evaluate your refund request.
All refund requests must be made within one month of your initial purchase.
We appreciate your trust and work hard to ensure that you are satisfied with our products. If you have any inquiries or concerns, please feel free to reach out to our support team at:
Email: [email protected]
Last Updated: November 17, 2024